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The New York State Education Department (“SED”) Office of the Professions (“OP”) is alerting everyone to a vishing scam that has been brought to our attention. Phishing—or “vishing”—scams impersonate SED employees or websites attempting to collect licensure and personal information from the licensee. If you receive an inquiry which you believe to be suspicious do not provide any information. To verify if the inquiry was from OP, contact OP directly using the following contact information. You may report suspicious calls or emails to the Federal Trade Commission.
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You can find more on how to update personal information with the Office of the Professions here. Such updates include changes to your: address, name, email address, citizenship/immigration status, and social security number as well as notifying the Office of the Professions about a deceased applicant.

We cannot provide the status of a licensure application by phone. After you have submitted all your documentation, please allow 6 weeks before submitting a Contact Us Form to request a status update. Contacting us earlier may extend processing times for applications. During busy times, this time frame may increase. We thank you for your patience and cooperation.

Information and instructions on renewing a license registration is available here

If you cannot find the PIN that was sent in your registration renewal notice, you can retrieve it with our PIN Retrieval System. You will need to provide your profession, license number, date of birth, and the last 4 digits of your social security number. If you do not have a social security number or need assistance from a representative, you can Chat to retrieve your PIN.
 

Information on how to inactivate a license registration is available here

To reactivate an inactive license registration, submit a Delayed Registration Form available above

Information on transaction receipts is available here

Information on requesting a photo ID is available here

More information on obtaining a replacement registration certificate or license parchment can be found on our website.

Information on filing a complaint is available here

Answers to frequently asked questions that relate to licensed professions are available here