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Support Services for Content Manager Software IFB#20-002

The New York State Education Department (NYSED) is seeking bids to provide maintenance and support services for Micro Focus Contract Manager Software.  NYSED will award one (1) contract with a term of five (5) years.  The contract will run from December 1, 2020 to November 30, 2025.

There are no M/WBE goals for this IFB.  However, as part of NYSED's commitment to utilizing M/WBE firms, NYSED strongly encourages bidders to use New York State certified M/WBE firms as suppliers to the greatest extent possible.

Mandatory Requirements:

The vendor must agree to all specifications outlined in the IFB. This includes signing the Mandatory Requirements Certification located in 5.) Submission Documents.

Components contained in IFB#20-002 are as follows:

  1. Description Of Services To Be Performed
  2. Submission
  3. Evaluation Criteria and Method of Award
  4. Assurances
  5. Submission Documents

Questions regarding this IFB must be submitted by E-mail to contentmanagerifb@nysed.gov no later than the close of business February 6, 2020.  Questions should be identified as either Program or Fiscal. A Questions and Answers Summary is available below.

Program Matters

Joyce Giordiano

Email: contactmanagerifb@nysed.gov

Fisical Matters

Richard Duprey

Email: contentmanagerifb@nysed.gov

The following documents must be received at NYSED no later than February 27, 2020 by 3:00 PM

1. Submission Documents including Cost Proposal - Two (2) copies (one bearing an original signature) of all documentation referenced in 5.) Submission Documents.
2. A copy of all documents must also be submitted in Microsoft Office on CD-ROM or Flash Drive.

The mailing address for all the above documentation is:

New York State Education Department
Bureau of Fiscal Management
Attn: Richard Duprey IFB #20-002
Contract Administration Unit 501W EB

89 Washington Avenue
Albany, NY 12234

Facsimile copies of the proposals are NOT acceptable

IFB Documents

IFB #20-002 Document

IFB #20-002 Submission Document 

IFB #20-002 Cost Proposal


Questions & Answers (Updated 2/6/20)

  1. What is NYSED’s subscription number for the Micro Focus support services?

Answer: Please send a request for the subscription number to contentmanagerifb@nysed.gov. NYSED will send you the subscription number in response.  Please submit the question with plenty of time before the bid due date, February 27, 2020.

If any problems occur or you have any additional questions on this subject, please call Richard Duprey of NYSED at 518-486-1588.